Change Manager

About Us

VicTrack is the custodial owner of Victoria’s rail transport land, assets and infrastructure. We work to protect and grow the value of the portfolio, to support a thriving transport system and make travel and living better for all Victorians. With much of our asset portfolio dedicated to rail transport – our land, infrastructure, trams, trains and telecommunication networks – our focus is on strategic asset management and supporting the delivery of better transport solutions.

When you join VicTrack, you'll become part of an organisation that celebrates the diverse backgrounds, perspectives, and life experiences of our people. We are committed to fostering a workplace that mirrors the diverse communities we serve. Everyone is welcome to apply for a role at VicTrack and we encourage open discussions about any adjustments you might need during the recruitment process or within the role. If you have a disability or specific access requirements, please let us know how we can offer you additional support.

Benefits

• Flexible work environment | hybrid work 2 x days in office, 3 x days WFH
• Stable work environment - Victorian Government state-owned enterprise
• Comprehensive health & wellness programs
• Free access to on-site gym and end of trip facilities
• Training and development opportunities to help you grow and develop your career

The challenges of our fast-growing sector put our people at the front of some of Victoria’s most exciting projects in telecommunications, property development and project delivery – with job opportunities as diverse as our organisation.

The Role

The Change Manager provides expertise to embed effective change management practices across transformation initiatives at VicTrack. This role is responsible for implementing the enterprise change management framework, ensuring clear guidance on when and how change is delivered, and building organisational capability through tools and coaching.

As a technical practitioner, you will lead the design, development, execution and evaluation of people‑centred change strategies that support priority projects. Working closely with project managers, sponsors and senior leaders, you will provide specialist advice on the people impacts of changes to processes, systems and technology.

Partnering with Communications, you will deliver targeted change plans that drive awareness, adoption and proficiency, ensuring projects achieve their objectives and deliver sustained, positive outcomes.

Please note, this is a 12-month fixed term contract.

Key Responsibilities:

• Embed and apply VicTrack’s enterprise change management methodology across transformation initiatives, ensuring alignment with priority programs and consistent, best-practice delivery.
• Implement programs to coach, mentor and upskill staff, building sustainable organisational capability in change management and increasing adoption of consistent practices.
• Develop, refine, implement and evaluate change management strategies for enterprise-wide projects, ensuring early engagement, clear communication, and effective support for impacted stakeholders.
• Establish and maintain strong working relationships with project managers, steering committees, working groups, and key stakeholders to provide practical, fit-for-purpose and influential change advice.
• Proactively identify and assess employee resistance and change impacts, working with stakeholders to design and implement mitigation strategies that protect project delivery and organisational reputation.
• Utilise Prosci and other change management tools to undertake analysis, ensuring activities are appropriately targeted, scaled, and responsive to employee needs.
• Develop and deliver integrated change communication and engagement plans that drive awareness, understanding, and commitment across the organisation.
• Facilitate engagement initiatives such as workshops, focus groups and interviews, while identifying opportunities to improve organisational efficiency, effectiveness, and return on investment.

Qualifications:

• A relevant tertiary qualification or equivalent work experience in complex environments (mandatory).
• Prosci Certification (mandatory).
• Project Management Qualification and IAP2 Certification (desirable).

Knowledge & Experience:

• Proven experience applying structured change methodologies (e.g. Prosci) to deliver transformation outcomes, with the ability to identify and address the people impacts of change through targeted communication and engagement strategies.
• Excellent interpersonal and influencing skills, with a demonstrated ability to build strong relationships, present ideas effectively, and negotiate outcomes with diverse stakeholders.
• Ability to think strategically and translate strategy into clear, actionable plans, with a track record of delivering results in complex or fast-paced environments.
• Highly developed communication skills, including the ability to translate complex information into plain English, alongside strong problem solving capability to anticipate risks and develop practical solutions.
• Self-motivated and resilient, with strong time management skills and the ability to work under pressure. Demonstrated capability to work collaboratively, support team outcomes, and show empathy when guiding individuals through change.

To Apply

***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT

If you are interested in this exciting opportunity with us, please click apply and submit your resume in PDF format only. All applications are strictly confidential.

We are proud to be recognized by WORK180 as an employer of choice for women. Explore the WORK180 website to learn about our benefits and policies. Research shows that 60% of women and underrepresented groups may decide not to proceed, even after drafting an application. We believe diversity strengthens every team, so even if you don't meet every qualification, we still encourage you to apply!

Offer of employment is strictly subject to successful background (pre-employment screening) and criminal history check. VicTrack is an equal opportunity and human rights employer.

Closing Date: 1/07/2026

***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT